Security and protection of personal data

The following text describes how we use and process the personal data you have provided to us. You will also find information on how to contact us if you have any questions regarding personal data. We will be happy to answer any questions you may have.

Identity and contact details of the controller

What type of personal data do we collect?

We only collect personal data for the purpose of communicating with website users or providing the offered service or selling goods based on the fulfillment of the concluded contract. This includes Name, Surname, Delivery Address, Billing Address, E-mail, and payment details according to the type of payment.

For what purpose do we process personal data?

The processing of personal data is necessary for communication with website users or for fulfilling the contract arising from ordering the offered services, for the following purposes:

• Information about product news.
• Service provision.
• Order status information.
• Delivery of ordered goods.
• Handling possible complaints.

What personal data do we share with third parties?

The website is connected to several third-party applications that further process data for their purposes. A complete overview of third-party applications used by our website can be found in the following table:

Through third-party applications, we collect information about your computer. This data is anonymous. They cannot identify you as a person and are used only for statistical purposes and subsequent analysis.

How we use Cookies

About cookies

• Cookies are small text files that websites store on your device when you visit them. They help websites function more efficiently and enable some basic functions. Cookies that are necessary for the proper functioning of the website can be set without your consent. For all other cookies, your consent is required before they are stored in your browser.
• Our website also uses cookies to collect data for personalization and measuring the effectiveness of advertisements. For more details on data protection, see Google's privacy policy

Necessary cookies

• These cookies enable basic website functions, such as login or account management. Without them, the website would not function properly. Third-party provider: Cookie Script.

Performance cookies

• Performance cookies are used to track how visitors use the website, for example, for analytical purposes. These cookies cannot be used to directly identify a visitor.

Targeting cookies

• Targeting cookies identify visitors across websites, for example, through partners or advertising networks. They are used to create visitor interest profiles or to display targeted advertising on other sites.

Functional cookies

• Functional cookies remember your preferences, such as language or time zone, and enable enhanced website functions.

Cookie management

• You can adjust your cookie settings directly in your browser at any time. Note that some website functions may not work properly if you disable certain types of cookies.

What security procedures do we use to store personal data?

The provider has adopted and maintains such technical and organizational measures to prevent unauthorized or accidental access to personal data, their alteration, destruction, or loss, unauthorized transfers, other unauthorized processing, as well as other misuse of personal data.

How can you control the personal data you have provided?

If you want to verify what specific data we are working with, contact the designated person - see the email in the first part of this page. Follow the same procedure if you wish to have your personal data removed.

General provisions

1. The customer voluntarily provides their personal data and agrees to provide it to third parties under the conditions specified below.
2. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.
3. If the website user believes that the controller or processor is processing their personal data in a manner that is contrary to the protection of private and personal life or contrary to the law, especially if the personal data is inaccurate with regard to the purpose of its processing, they may: - request an explanation from the seller or processor at their electronic address or in writing, - request the controller or processor to rectify the situation by sending a request to their electronic address or in writing.
4. If the website user requests information about the processing of their personal data, the seller is obliged to provide this information to their electronic address or in writing by mail. The controller has the right to charge a reasonable fee for providing the information according to the previous sentence, not exceeding the costs necessary to provide the information, in the case of repeated requests.
5. The seller is a duly registered personal data controller. Customer personal data is secured against misuse. Handling of customer personal data is governed by the relevant provisions of Act No. 101/2000 Coll., on the protection of personal data and on the amendment of certain laws, as amended and in force.
6. Any errors, questions, data breaches, or misuse of personal data can be reported to the relevant Office for Personal Data Protection. (ÚOOÚ)